Friday 25 April 2014


The Turnaround Case Study of Roman Catholic Church Management Masala V K Talithaya
Is the Pope a CEO, and is Vatican the headquarters of a multinational corporate? The Economist thinks so. In its latest issue (April 19, 2014), it writes about The Francis Effect, alluding to Pope Francis who as the CEO has done well in his first year, in turning around the battered corporation. In other words, it is a good case study for the likes of Harvard Business School.

Pope Francis who celebrated his first Easter as CEO of RC Global (Roman Catholic Global), which The Economist dubs as the world’s oldest multinational, found to his dismay soon after his appointment that competitors were stealing market-share, including in Brazil which was his home turf, where he was heading the “Argentine office”. “In its traditional markets, scandals were scaring off customers and demoralizing the sales force”. With reputation sinking recruitment was failing despite life-time appointment, finances were in mess. Even the Vatican Bank was in a cesspool of corruption and mismanagement. For the first time in six hundred years a CEO, Benedict XVI resigned. 

The Turnaround Case Study of Roman Catholic Church Management Masala V K Talithaya
Today after his initial turnaround efforts, CEO Francis is popular – 85% of American Catholics approve of him. Footfall in most of the retail outlets has been rising. “The sales force now talks about a ‘Francis Effect’”.

The Economist wonders, “How has septuagenarian Argentine succeeded in galvanizing one of the world’s stodgiest outfits?” and goes on to answer: “Essentially by grasping three management principles”.

  1. Core competence: Francis refocused the organization on one mission: Helping the poor. By his own exemplary conduct and austere living he not only cut costs but also sent the right message down the organization.
  2. Brand positioning: While clearly continuing to do the traditional teaching on abortion and gay marriage, he is less censorious.
  3. Restructuring: He appointed eight cardinals to review the church’s organization with McKinsey and KPMG at hand to look at the administrative machinery and overhauling the Vatican bank.

Skeptics call these measures incense-smoke and mirrors. Others insist on bigger role for women. “Some analysts interpret the absence of plagues of boils and frogs as approbation; others point out that He moves in mysterious ways, his wonders to perform”.

By V.K.Talithaya (
Management Masala V K Talithaya.jpg
On 4/25/2014


  1. “Nice post!” Keep up the Amazing Good Work. Really your post was very interesting to read. Waiting for your upcoming update. Good Luck….

    AWS Training Institute in Velachery |
    AWS Training Institute in Chennai |
    AWS Training Institute in Tambaram |
    AWS Training Institute in Taramani|
    AWS Training Institute in Medavakkam

  2. There are numerous Catholics out there who consider Christmastime an opportunity to have some good times, yet additionally a period of the festival of considerably more than that. Daily Manna for Today 2030

  3. Very Informative blog thank you for sharing. Keep sharing.

    Best software training institute in Chennai. Make your career development the best by learning software courses.

    power bi training in chennai
    Docker Training in Chennai
    devops training in chennai

  4. Microsoft Azure certification training in Chennai is career-oriented training and you will master managing the Azure to become a certified Azure Administrator. This Azure Administrator online training course in Chennai is aligned with Microsoft certification. Get in-depth experience in Azure.FITA Academy offers the best Microsoft Azure Training in Chennai for aspirants to learn about Microsoft’s Cloud Services extensively. The wide range of Microsoft’sCloud Services like Computing, Storage, Analytics, Networking, etc is precisely taught to students through best hands-on practices. Microsoft’s Cloud Solutions like IaaS, PaaS, SaaS, and Serverless Computing are also conducted largely. Learning at Alltech Academy will make students stand out from the crowd and be distinguishable in terms of achieving proficiency and expertise in developing Microsoft’s Cloud Services.


'I Want to Start with Solving a Real Customer’s Real Problem' – Ted Selker MANAGEMENTMASALA’S Seven Rules of Leadership How Millennials Gen Y Loyalty is a Challenge for Brands Innovation and Invention – Another View Strategy: Conjuring The Future